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S3 Only Showing Pictures Not Movies on Cpu

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Thanks for the reply Rohit. Here are answers to your questions:

1. No Windows pop-up messages - actually nothing happens at all on the PC when I plug in the USB from the S3.

2. It worked fine last week - when I first got the phone.  The only software I had installed was Samsung's Kies program. I have since uninstalled it - but still can't connect the S3 via USB.

3. USB connection.

4. No hardware changes - see answer 2 for software.

There is no MTP entry in device manager.

I have gone through the links above, but they do not help as the S3 does not show up anywhere as a connected device. The only thing that happens when I connect the S3 is that the S3 beeps and begins charging via USB. I have tried multiple USB ports with the same results.

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Do a fresh install of your KIES software and restart the PC,

After that, restart your phone, and then connect the phone via USB cable, make sure that your phone is not locked when u connect your phone,

-Zakir
Let us know if the answer/post helps you :)

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I followed your recommendations, but still cannot connect via USB. I can connect with Kies Air. I would like to be able to connect via USB and view in My Computer as a mass storage device so that I can move certain files from internal memory to my external SD card. Thanks for the help, but I still cannot connect via USB.

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Rohit Chettri

Hi,

I would suggest you to check the connection setting in the device itself. Check for any option on the S3 notice section.

I would also contact the manufacturer for more details.

Rohit Chettri
Forum Moderator

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When you connect via USB, does windows try to find and install drivers ?

Also did you try connecting using bluetooth(if your system has) to your laptop/system from phone ?

If it still dosent work, there is one app on playstore , using which you can transfer files from internal memory to sd card. here is the link..

-Zakir
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When you connect via USB, does windows try to find and install drivers ?

Also did you try connecting using bluetooth(if your system has) to your laptop/system from phone ?

If it still dosent work, there is one app on playstore , using which you can transfer files from internal memory to sd card. here is the link..

I believe that the first time I connected via USB Windows found and installed the drivers. I was able to view the S3 as an external hard drive. This is how I copied my iTunes music files to my phone. Now when I connect via USB nothing happens at all on the PC.

Yes, I have connected to the PC via Bluetooth. However, this does not allow me to access the files on the phone - which is what I'm trying to accomplish.

I will get the app that you mention, but it still doesn't look like I can actually see my files and move them to different locations.  Thanks much for the response.

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Rohit Chettri

Hi,

I would also suggest you to go through the steps mentioned in the link and check if it helps.

How to Transfer Media to Your Android Phone

http://www.samsung.com/us/article/how-to-transfer-media-to-your-android-phone

You may also contact Samsung for any known issues.

Rohit Chettri
Forum Moderator

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Hello. I appreciate everyone trying to help, but I'm getting rather redundant advice. I am not just trying to find out how to transfer media to my device via Kies Air or other software methods. All I am trying to do is to get my PC to respond when I connect my Samsung Galaxy S3 via USB. It worked the first time I tried it and now the PC does not respond. I do not need advice on how to connect with Bluetooth or with Kies Air. I simply want to be able to see my S3 in "My Computer" - just like any other USB connected mass storage device.  Thanks again.

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5848pug

When I tried to sync my new  S3, I got this message;

Unable to recognize device:
Service Pack 3, version 10 or higher must be installed for Windows XP

I hope this can help you and if it does please let me know.

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S3 Only Showing Pictures Not Movies on Cpu

Source: https://answers.microsoft.com/en-us/windows/forum/all/galaxy-s3-suddenly-not-visible-in-my-computer/ed2f7833-cc30-4e82-8051-8f7e86fc5e24